FREQUENTLY ASKED QUESTIONS

Here you will find help with some of the most popular questions we get asked.

If you don’t see the answer to any of the questions you have then please email us at the following address and we will do our very best to answer any of your concerns:

theresa@helpinghandsfirstaid.co.uk

WHAT SHOULD I WEAR?
Wear something comfortable if you want to gain some hands on experience using the mannequins.
CAN I CANCEL?
All payments are non refundable but we do appreciate that things do happen. So if you notify us within 1 week before your course date, we can transfer you on to another course.
DO I PAY IN ADVANCE?
Yes all classes need to be paid for before you attend as classes are busy. You can pay by PayPal or debit /credit card.
CAN I BRING MY BABY?
All babies are welcome as we appreciate that childcare can be difficult.
ARE PRIVATE CLASSES WORTHWHILE?
Completely worthwhile if we have friends and family that want to learn at the same time. Means you can cater the course to your needs and times in the comfort of your own home.
WHAT IF MY CHILD IS 5 AND WANTS TO LEARN?
The ages for the children’s classes are simply guidelines. All children with a willingness to learn are welcome.
WHAT QUALIFICATIONS DO THE INSTRUCTORS HAVE?
They have an up  to date qualification in FAW with SCQF level 6 award in paediatric first aid and level 3 in education and training as a minimum, combined with experience.

HELPING HANDS FIRST AID

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Helping Hands First Aid offers affordable first aid classes for the whole family. Whether you are a grandparent, parent, carer or child, we have classes suitable for you. Our classes are relaxed and informative, so that you can leave feeling safe with your new found knowledge and skills. Knowing that if anything should happen you have the potential to protect your entire family.

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